Tiago works at the World Bank as a Senior Public Sector Specialist, helping governments develop solutions to improve services and public policies. His work involves research on technology, civic engagement, and governance, seeking interaction between these three themes. Before working at the World Bank, Tiago has coordinated projects and consulted for several organizations, including the Brazilian and UK governments. Also, he was a research coordinator at the University of Zurique, is a member of The Governance Lab of New York University, and has been listed at TechCrunch as one of the twenty most innovative people in a democracy.